Hertz: Terms and Conditions
General conditions
For all car groups the minimum age for drivers is twenty - one. A valid driving licence, which has been held for at least one year, must be presented together with a passport or an acceptable national identity card. The minimal rental charge is one day, which counts as 24 hours from start of rental. Weekend tariff is valid from noon on Friday until 9 a.m. Monday and cannot be combined with any other tariff, it is not available during July and August and the vehicle must be returned to the original rental location in any case. On collection, all vehicles will have a full tank of petrol and should be returned as such, otherwise the difference in fuel will be charged, plus 60,00 kuna refuelling expenses. Form of payment must be advised at the time of reservation. We offer you the convenience of paying with most major international credit cards; cash rentals require a deposit appropriate to an anticipated rental charge and relevant to value of rented vehicle. Reservations are usually confirmed for a car group, and not for a specific model. All information contained herein only applies to reservations generated, and vehicles rented, in Croatia.
Insurance
All rates include third party liability insurance.
CDW and TP - in case of damage / loss of a rental vehicle or parts of it, fire, breakage of glass or theft, the renter is ( even without being at fault ) liable up to the "replacement value" of the vehicle, or the real value whichever is higher. Therefore, additional CDW ( Collision Damage Waivcr )TP ( Theft Protection ) fees are obligatory and reduce clients' liability to the amount of 3.000,00 kuna representing NWE ( Non - Waivable Excess ).
Super CDW / TP - by paying an additional charge of 50,00 kuna daily, the renter is excluded from paying any excess amount ( NWE ).
PAI ( Passenger Accident Insurance ) - insures a driver and any passenger in case of death or injury due to an accident involving the rented vehicle - by payment of 15,00 kuna per day fee. Amounts insured are in accordance with the valid terms and conditions of the insurance company.
Additional service
Child seat, roof or ski rack, 80,00 kuna daily - maximum 240,00 kuna per rental ( damages or loss will be charged at cost price ).
Delivery / collection: Free of charge within city centres. Delivery / collection after office hours is possible ( charge 100,00 kuna - double after midnight ). Outside city limits - a charge is calculated per kilometre from / to garage basis.
RIH / LIT one way rentals are permitted and free of charge between our offices in Croatia. Returning the vehicle abroad may also be possible at a charge - please enquire. These services are subject to prior approval by Hertz and are not available if using the Weekend tariff.
A Chauffeur Drive service is available, please enquire.
Vehicles for non - smokers available on request.
Worldwide reservation system - you may reserve your Hertz Rent a car in 150 countries throughout the world.
Note
If the customer is over 2 hours late in returning the vehicle, he/she must pay for one more day. In such cases, he/she must notify the branch office. If the customer does not take over the reserved vehicle, Hertz reserves the right to charge handling costs, especially if the vehicle should have been taken over outside the branch office.
All customers must sign Hertz's Terms and Conditions, and must leave a deposit of 4.000 HRK or a blank credit card slip in the branch office.
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Tel +385 (0)1 2415-611 Fax +385 (0)1 2452-909
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Payment options |
| Online credit card payment (Diners, American Express, Visa, Eurocard/Mastercard) | | Offline credit card payment (Diners, American Express, Visa, Eurocard/Mastercard) | | Money order payment from abroad
| | Cash payment in Croatia
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